Secure Data
Information in compliance with personal data protection regulations
In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which are mandatory for our entity. Therefore, it is essential for us that you fully understand what we will do with the personal data we request from you.
As a result, we will be transparent and provide you with control over your data, using clear and simple language, and offering options that allow you to decide how we use your personal information.
If, after reading this information, you still have any questions, please do not hesitate to ask.
Thank you very much for your cooperation.
Who Are We?
Our name: Innov-arq Bellaguarda S.L.
Our CIF / NIF: B54999727
Our address: Calle Metge Adolfo Quiles, 6, 03590 Altea, Alicante
Our contact phone: 637 167 941 – 679 285 824
Our contact email address: info@innov-arq.com
Our website: innov-arq.com
What Will We Use Your Data For?
In general, your personal data will be used to establish a relationship with you and provide our services. They may also be used for other activities, such as sending you advertisements or promoting our activities.
Why Do We Need to Use Your Data?
Your personal data are necessary for us to establish a relationship with you and provide our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply how your personal information is used.
Who Will Have Access to the Information We Request?
In general, only authorized personnel within our entity will have knowledge of the information we request. Similarly, public or private entities that need access to your personal information to provide our services will also have access to it. For example, our bank will have access to your data if payment for our services is made by credit card or bank transfer.
Likewise, public or private entities to which we are required to provide your personal data in compliance with the law will also have access to your information. As an example, the Tax Law requires us to provide certain information about financial transactions exceeding a specific amount to the Tax Agency.
In cases outside the scenarios mentioned, if we need to disclose your personal information to other entities, we will request your prior consent through clear options that allow you to decide in this regard.
How Will We Protect Your Data?
We will protect your data with effective security measures based on the risks associated with the use of your information.
To this end, our entity has approved a Data Protection Policy, and we conduct annual checks and audits to ensure that your personal data are secure at all times.
Will We Send Your Data to Other Countries?
There are countries in the world that are safe for your data, and others that are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe in terms of data protection.
If, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your prior consent and apply effective security measures to reduce the risks associated with sending your personal information to another country.
How Long Will We Keep Your Data?
We will keep your data for the duration of our relationship and as long as the law requires us to do so. Once the applicable legal deadlines have expired, we will proceed to securely and environmentally-friendly delete your data.
What Are Your Data Protection Rights?
You can contact us at any time to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended, if legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “data portability” and can be useful in certain situations. To request any of these rights, you must submit a written request to our address, along with a copy of your ID to identify yourself.
In our entity’s offices, we have specific forms to request these rights and offer our assistance in completing them. To learn more about your data protection rights, you can visit the Spanish Data Protection Agency’s website (www.agpd.es).
Can You Withdraw Your Consent If You Change Your Mind Later?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertisements for our products or services but no longer wish to do so, you can let us know through the opt-out form available at our entity’s offices.
If you believe that your rights have been ignored, where can you file a complaint?
If you believe that your rights have been ignored by our entity, you can file a complaint with the Spanish Data Protection Agency, using one of the following methods:
- Electronic headquarters: www.agpd.es
- Postal address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001 Madrid - By phone:
Tel. 901 100 099
Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or solicitor is not required.
Will We Create Profiles About You?
Our policy is not to create profiles of users of our services.
However, there may be situations in which, for the purpose of providing the service, for commercial reasons, or for other purposes, we need to create profiles of information about you. An example could be the use of your purchase or service history to offer products or services tailored to your preferences or needs.
In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons who may seek to use it for their benefit.
Will We Use Your Data for Other Purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always request your prior consent through clear options that allow you to decide in this regard.